I am aware that my device is on the older side but, I do believe the issue can be resolved as a few minutes prior wanting to switch over to the newer account, I was playing music on the iPad via the Spotify app like any other day and happened to have taken a screenshot of the app working fine, but only faced this similar issue when trying to get back/into an account. I thought I'd logged into too many devices (Laptop and iPad only) and wasn't being allowed to use two devices so I used the 'Sign Out of all devices' through my laptop to clear all devices, but still faced the same issue. Deleted the app, download the 'compatible' version, turned off device, changed networks and Support gave me a test account that I couldn't get into either. I contacted support and have pretty much done everything has done. I then tried logging in via Facebook, creating a new account and even trying to get back into the free account but still prompted the same error message.
Passwords and usernames were all correct as I am able to log into the account on my PC. I figured it was new so have would have to wait ~15mins for the new account to configure but still couldn't get in. However I kept getting 'Sorry something went wrong, please try again later' error messages when I tried to log in to the new account.
I created a new account and logged out of my free one to change. The issue similar to the one above, came when I wanted to log into my newly created -upgraded- premium (family) plan account. I was able to use the Spotify App -not on browser- on my iPad for the better part of this year when I downloaded the app. I currently have the most up to date software version on my iPad iOS 10.3.4 and I am aware that most apps don't support iOS 11 or lower. I have a similar issue to that of from two weeks ago.
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